Is Rivet Revolution a charity?
Which organizations benefit from Rivet Revolution's philanthropy?
We are thrilled to be working with terrific partners in the fight to end Alzheimer’s. Donations from our retail sales benefit the Alzheimer’s Association® through Part the Cloud®, which funds Alzheimer’s research with the highest probability of slowing, stopping or ultimately curing Alzheimer’s disease, Hilarity for Charity®, which helps families struggling with Alzheimer’s care, increases support groups nationwide, and funds cutting edge research, the Women’s’ Alzheimer’s Movement® which strives to answer the question of why women are disproportionately affected by Alzheimer’s, and unlocking the other mysteries surrounding this mind-blowing disease and that will lead to a cure for all, Alzheimer’s Greater Los Angeles®, through 4MOM which is dedicated to helping people and families with Alzheimer’s/Dementia and Alzheimer Society B.C.® which is striving for a world without dementia. Have an idea for a partnership? Email [email protected]
What if I just want to donate?
At this time we do not accept direct donations, so we encourage you to donate directly to the one of our rockstar partners. You can read all about them here!
How do you reach the Rivet Revolution Team?
Please email us at [email protected]. We try really hard to answer our emails within 24 hours.
What methods of payment do you accept?
Once you have placed your wholesale order we will invoice you for the amount due at which time you can pay via VISA, MasterCard, American Express online or via check.
What do I do if there is a problem with my order?
Bummer. We hate when that happens. Just email us at [email protected] and we will sort it out for you asap.
Can an order be returned?
We accept exchanges for any item you have have ordered within 3 months of initial order. Simply email us at [email protected] to receive return instructions.
What size are the gemstone beads?
This is an important question! Bracelets made with 4mm gemstones are about the size of a corn kernel. Bracelets made with 6mm gemstones are about the size of a pea. Bracelets made with 8mm gemstones are about the size of a cranberry. Please check the individual product descriptions for details.
Are there any special care instructions for the Rivet Revolution jewelry?
We want you to have your Revolution Band for years to come! To prolong the life of your Bands, please avoid exposing to detergents, chlorine, stretching, pulling or twisting. We recommend removing all of your Rivet Revolution designs before showering/swimming. Prolonged exposure to water can stretch the jewelry out unnecessarily.
How are the Revolution Bands sized?
S/M Revolution Bands fit up to a 6.5” wrist (usually fits teenagers and women) and the M/L Revolution Bands fit up to a 7.25” wrist (usually fits most men). Take a piece of string and wrap it around your wrist to measure.
How do Promo Codes work?
Every so often we like to run special promotions. Each promotion comes with a special PROMO CODE which you enter at checkout in the Promo Code field to receive your discount.
How does Buy 3 for $100 work?
We believe the more the merrier! For every 3 Revolution Bands you will be charged $100 (a savings of $14). This includes a 10% donation to support our rick star charity partners. You can include different Bands (Classics, Limited Editions, Partner Bands) and/or different sizes. You can order multiple sets of 3 Revolution Bands – the shopping cart is “smart” and will automatically charge you $100 for every three bracelets you add. For instance if you want to buy 6 Revolution Bands (you will make our day!) simply add 6 bands to the shopping cart and it will update your price to $200!
Can I exchange my Revolution Band for a different color or size?
No problem. Shoot us an email at [email protected] and we will exchange your Revolution Band.
Where does Rivet Revolution make their jewelry?
We purchase our gemstones from a US based importer; our charms are made in California; and all of our bracelets are assembled in the US.
Are Revolution Bands intended for children?
The Revolution Bands are not intended for children under 3 years of age. WARNING Choking Hazard: Small Parts
What carrier do your orders ship?
Carrier pigeon! No just kidding, we generally ship USPS First Class however, special arrangements can be made for shipping via UPS.
When will my Rivet Revolution order ship?
We work fast! Orders are usually processed and shipped within 1 business day of purchase. When your order ships you will receive an email letting you know your order is on its way to you. If you have ordered an design that is “Coming Soon” we will fulfill that part of your order as soon as the new design arrives in our studio.
Interested in fundraising for an Alzheimer's charity or event?
Rivet Revolution can partner with you to support your fundraising efforts. Contact us at [email protected].
Store in the San Francisco Bay area & want to hold a Trunk Show?
We are happy to support the line with a Trunk Show at your site. You plan the party and we will show up and tell our story! Contact us at [email protected] to learn more!